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Just click on the Forgotten Password link, complete the simple form and we'll email you a reminder of your username and a link that allows you to reset your password.
If you are a subscriber and have time left on your subscription, it will be deleted with your records and cannot be refunded or applied to other (future) profiles.
From the moment you complete your profile on one of our sites, our aim is to help you find as many other people as possible that match the type of person you are looking for.
As part of this process, we typically allow your profile to appear on other carefully chosen dating sites operated by The Dating Lab.
When you are ready you may choose to tell the other member your real contact details.
We recommend that you read our guidelines for safe online dating. Members can use every feature of the site, including reading messages received from potential matches.